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Payment
At K-Mount Treasures, we accept three secure methods of payment. You can use your credit card or debit card for any of these payment methods.
Sorry, we do not accept personal checks.
We can only ship to a confirmed Paypal shipping address. If you are an international buyer from outside the US and you cannot provide a confirmed Paypal shipping address, please consider paying us by international Money Order or Western Union Money Transfer. We also request that you send us a telephone number to be put on the shipping label.
Delivery
At K-Mount Treasures we firmly believe that as soon as your payment is confirmed, the merchandise you have purchased belongs to you. We make every effort to package and ship the item to you as soon as possible, preferably by the next available business day.
Incorrect or Not-as-Described Merchandise
We make every effort to depict the merchandise honestly and completely. We also try to be honest and upfront about any flaws or areas of uncertainty. However, we are not an expert in every item offered, and we may occasionally make a mistake. If that happens, please inspect the pictures and descriptions in the item listing carefully, and contact us with any questions. If we do make a mistake, we will do all we can to make it right and we will gladly refund your payment - no questions asked.
Damaged Goods
You should inspect the merchandise when you receive it for any damage. If the package you receive looks like it may have been damaged or has been tampered with, you should refuse the package or mark the courier’s sheet to show this (if you do sign to accept the package). If the goods are found to be damaged prior to delivery to you then we will replace or refund the price paid. If you find any damages you must inform us by telephone (303-915-5314) or by email to treasures@k-mount.com within 24hrs (preferably immediately on the same day you receive them). We will make a note of the order number when you phone or email and we will try to resolve this ASAP. We cannot be held responsible for damages reported after 48hrs of receipt.
Out of Stock Items
Out of stock items are normally automatically removed from our site. Whilst we make every effort to ensure our website is always accurate with it's stock monitoring, there are rare occasions when the website will have an incorrect stock figure. If you order an item that is out of stock, you would be refunded for that item to the same credit card that you used to place the order. We do not have facilities to place items on backorder. We also do not always know when an item would be back into stock. Most customers prefer an instant refund which would enable them to source their goods elsewhere if required urgently.
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Categories
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