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- Does K-Mount Treasures accept phone, fax, email or snail-mail order?
- I didn't see an order confirmation page. Was my order submitted successfully?
- I think I placed an order by mistake. What should I do now?
- How can I check my order status online?
- Can I add, change or remove items from my order after it has been submitted?
- How long does it normally take to process an order?
- May I take advantage of a manufacturer's mail-in rebate through K-Mount Treasures?
- Does K-Mount Treasures accept phone, fax, email or snail-mail order?
We do not accept phone, fax, e-mail or snail-mail orders. All pricing quotes on products and shipping are available on the website only.
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- I didn't see an order confirmation page. Was my order submitted successfully?
If you didn't see an order confirmation page even though you clicked the last submit button, our server probably still received your order. This happens when communication back to your PC is interrupted following your order submission. You may wish to contact us by email or by telephone (1-303-915-5314) to make sure your order was received.
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- I think I placed an order by mistake. What should I do now?
Email us or call us at 1-303-915-5314. We will void the order for you as long as it has not yet been shipped. If your order has been shipped, return the product that you do not want after you receive it. You will be refunded the purchase price of the items when those items are returned to us at K-Mount Treasures.
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- How can I check my order status online?
You can track the status of your order online by signing in to your account at 'My Accounts ' page.
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- Can I add, change or remove items from my order after it has been submitted?
No. Once an order is submitted it can only be amended or edited by calling us at 1-303-915-5314. Once an order is shipped, the order cannot be voided.
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- How long does it normally take to process an order?
At K-Mount Treasures we firmly believe that as soon as you have placed an order and your payment is confirmed, the merchandise you have purchased belongs to you. We make every effort to package and ship the item to you as soon as possible, preferably by the next available business day.
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- May I take advantage of a manufacturer's mail-in rebate through K-Mount Treasures?
The item description will specifically mention Manufacturer rebate if the item qualifies for one. That being said, manufacturer mail-in rebate offers are fulfilled by the manufacturer exclusively. The prices on our website do not include rebate savings. Use of these rebates is limited to any terms or conditions provided by the manufacturer. If you have any questions regarding a rebate's terms & conditions and/or how to redeem the rebate, please contact the manufacturer directly.
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